Operator desk

Mesa de triaje

Centro de control del operador. Revisa, corrige y asigna los casos triados por la IA. La IA recomienda; el operador firma.

Conexión a base de datos

No se pudo cargar la cola

Failed query: select "cases"."id", "cases"."title", "cases"."status", "cases"."urgency", "cases"."sla_due_at", "cases"."created_at", "cases"."source_channel", "cases"."component", "cases"."project_id", "projects"."name", "units"."building", "units"."floor", "units"."unit_number", "defect_categories"."code", "defect_categories"."name" from "cases" left join "projects" on "projects"."id" = "cases"."project_id" left join "units" on "units"."id" = "cases"."unit_id" left join "defect_categories" on "defect_categories"."id" = "cases"."defect_category_id" order by CASE WHEN "cases"."sla_due_at" IS NULL THEN 1 ELSE 0 END, "cases"."sla_due_at", CASE "cases"."urgency" WHEN 'critical' THEN 0 WHEN 'high' THEN 1 WHEN 'medium' THEN 2 WHEN 'low' THEN 3 ELSE 4 END, "cases"."created_at" desc params: . Verifica que DATABASE_URL esté definido en .env.local y que el schema esté cargado (npm run db:push && npm run db:seed).